Get Moving Removals

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Privacy Policy

Last updated: 21/09/2026

This policy explains how Get Moving Removals (GET MOVING REMOVALS LIMITED 16126909) e.g. “Get Moving Ltd, registered in England and Wales, company no. 16126909 (“we”, “us”, “our”) uses personal information when you visit https://getmovingltd.com/ (the “Site”) or use our removals, man and van, and student moving services. We are the data controller for this information.

Contact: helpgetmoving@gmail.com, 07360654387, 124 City Road City Road, London, England, EC1V 2NX

  1. Information we collect

Enquiries and quotes
When you use our contact form, call, or email us, we collect your name, email address, your message, and details about your move such as collection and delivery addresses, dates, a description of your items, and access details (floors, lifts, parking).

Bookings and completed jobs
Alongside the above, we may collect payment details, notes about your job, signatures on completion, and photos of items or property where needed (for example, to record condition or handle a damage claim).

Payments
Payments are handled by Monzo Business. We don’t store full card numbers.

Comments on the Site
If you leave a comment, we collect your name, email address, website (if given), and the comment itself. Your name and comment may be displayed publicly.

Reviews
The Site displays reviews from Google. These are public reviews posted on Google, which handles them under its own privacy policy. We don’t collect them from you directly.

Automatic information
When you visit the Site, we and our service providers automatically collect your IP address, browser and device type, pages viewed, referring website, and approximate location, using cookies and similar technologies (see section 4).

  1. How we use your information and why
  • Responding to enquiries and providing quotes: legitimate interests / steps taken at your request before a contract
  • Carrying out bookings and moves, taking payment, and keeping records: performance of a contract
  • Handling complaints, damage claims, and insurance: legitimate interests / legal claims
  • Keeping accounting and tax records: legal obligation
  • Operating, securing, and improving the Site: legitimate interests
  • Setting non-essential cookies and analytics: consent
  • Displaying your comment on the Site: consent
  1. Who we share your information with

We don’t sell your personal information. We share it only with:

  • Our website hosting provider [name] and WordPress.com / Automattic (Jetpack), who help run and secure the Site
  • Google, through the reviews widget on the Site
  • [Payment provider, accounting software, email or CRM tools: list them]
  • Crew members, drivers, or subcontractors who help carry out your job
  • Insurers and professional advisers where needed
  • HMRC, the police, or other authorities where we are legally required to
  1. Cookies and similar technologies

The Site uses cookies and similar technologies to work properly, keep it secure, and understand how it’s used [through Jetpack Stats / Google Analytics: confirm which]. Loading the Google reviews widget and images from WordPress.com’s network also means your IP address is received by those providers.

  1. International transfers

Some providers, including Google and Automattic, may process data outside the UK. Where they do, we rely on safeguards such as the UK-US data bridge, the UK International Data Transfer Agreement, or standard contractual clauses.

  1. How long we keep your information
  • Enquiries that don’t go ahead: [12 months]
  • Job records, invoices, and payment records: 6 years, for tax and accounting purposes
  • Damage or insurance claim records: [6 years]
  • Comments: until you ask us to remove them
  • Marketing preferences: until you unsubscribe
  1. Your rights

Under UK data protection law, you have the right to access your personal information, correct it, have it erased, restrict or object to our use of it, receive it in a portable format, and withdraw consent at any time. We don’t make decisions about you using solely automated processing. To exercise any of these rights, contact us at [email address] and we’ll respond within one month.

If you’re unhappy with how we’ve handled your information, you can complain to the Information Commissioner’s Office (ICO) at ico.org.uk or on 0303 123 1113. We’d appreciate the chance to put things right first.

  1. Security

We use reasonable technical and organisational measures to protect your information, but no method of transmission or storage is completely secure.

  1. Children

Our services are aimed at adults, and the Site is not directed at children under 13. If you think a child has sent us their information, contact us and we’ll delete it.

  1. Links to other sites

The Site may link to other websites. We’re not responsible for their privacy practices.

  1. Changes to this policy

We may update this policy from time to time. The “Last updated” date shows when it was last revised.